Problem with key backpack

[Act1v1s1onPlays]

Everytime I get a key from mining the server says that I don't have a key backpack so I miss the key. The problem is that i have a key backpack in my inventory while the server says it.

 

[Nexus720]

Everytime I get a key from mining the server says that I don't have a key backpack so I miss the key. The problem is that i have a key backpack in my inventory while the server says it.

Avg prison bug report it and it will be solved within 3 days

 

[Alexgabriel01]

Avg prison bug report it and it will be solved within 3 days

I already do report for this from the past 1 weeks and still didn't get opened

 

[Nexus720]

I already do report for this from the past 1 weeks and still didn't get opened

You should join jartex discord and ask about this in #assistance_chat then

 

[Alexgabriel01]

You should join jartex discord and ask about this in #assistance_chat then

Its useless, i already ask it twice in the #assistence_chat channel, and there is no respond from the staff